Any personnel data i.e. name, address, email, contact numbers, child’s(ren’s) name(s) collected will be stored in accordance with GDPR regulations.
Urban Forest is a privacy conscious organisation and is strongly committed to your right to privacy. That is why we have drafted a Privacy and Data Protection Statement, which follows guidelines set out in the General Data Protection Regulation 2018.
The General Data Protection Regulation 2018
The General Data Protection Regulation 2018 set rules for processing personal information and applies to structured paper records as well as data held on computers. The provisions of the General Data Protection Regulation 2018 will apply to all records, including those structured other than by reference to the data subject, and completely unstructured files.
Urban Forest Use and Storage of Data
The Data Protection Act states that those who record and process personal information must be open about how the information is used and must follow the eight principles of ‘good information handling’.
These principles state that data must be:
- Fairly and lawfully processed
- Processed for limited purposes
- Adequate, relevant and not excessive
- Not kept for longer than is necessary
- Processed in line with your rights
- Secure, and
- Personal data will not be transferred outside the European Economic Area unless that country provides an adequate level of protection
By law, data controllers, including Urban Forest, have to keep to these principles. If you believe that Urban Forest is not processing your personal data in accordance with these principles, please contact Urban Forest at
How does Urban Forest collect data?
There are several means by which Urban Forest collects personally identifiable data, for example:
- Through a booking request form
- Through a child’s consent form
- Through an application for events
- Acceptance for inclusion on a mailing list or database
- For research, surveys or monitoring purposes
- By entering into email or telephone correspondence with an employee of Urban Forest
- Through obtaining information for HR records
- All personally identifiable information provided to Urban Forest is processed in accordance with the principles of the General Data Protection Regulation 2018.
Is information passed to third parties?
Urban Forest when it collects your data, who it may share your information with such as funders and partnership organisations. Otherwise, it is Urban Forest’s policy to disclose information to third parties only if explicitly required to do so by United Kingdom Law or where your consent has been obtained.
Urban Forest does not collect or compile personally identifying information for dissemination or sale to external parties for marketing purposes or host mailings on behalf of third parties although Urban Forest may occasionally use your personal information to let you know about future services and programmes which may benefit you and these mailouts may be administered by third parties.
Under the GDPR, you have various rights with respect to our use of your personal data:
Right to access
You have the right to request a copy of the personal data that we hold about you by contacting us at the email address given below. Please include with your request information that will enable us to verify your identity. We will respond within 1 month of request. Please note that there are exceptions to this right. We may be unable to make all information available to you if, for example, making the information available to you would reveal personal data about another person, if we are legally prevented from disclosing such information, or if there is no basis for your request, or if it is excessive.
Right to rectification
We aim to keep your personal data accurate and complete. We encourage you to contact us using the contact details provided below to let us know if any of your personal data is not accurate or changes, so that we can keep your personal data up-to-date.
Right to erasure
You have the right to request the deletion of your personal data where, for example, the personal data are no longer necessary for the purposes for which they were collected, where you withdraw your consent to processing, where there is no overriding legitimate interest for us to continue to process your personal data, or your personal data has been unlawfully processed. If you would like to request that your personal data is erased, please contact us using the contact details provided below.
Right to object
In certain circumstances, you have the right to object to the processing of your personal data where, for example, your personal data is being processed on the basis of legitimate interests and there is no overriding legitimate interest for us to continue to process your personal data, or if your data is being processed for direct marketing purposes. If you would like to object to the processing of your personal data, please contact us using the contact details provided below.
Right to restrict processing
In certain circumstances, you have the right to request that we restrict the further processing of your personal data. This right arises where, for example, you have queried the accuracy of the personal data we hold about you and we are verifying the information, you have objected to processing based on legitimate interests and we are considering whether there are any overriding legitimate interests, or the processing is unlawful and you elect that processing is restricted rather than deleted. Please contact us using the contact details provided below.
Right to data portability
In certain circumstances, you have the right to request that some of your personal data is provided to you, or to another data controller, in a commonly used, machine-readable format. This right arises where you have provided your personal data to us, the processing is based on consent or the performance of a contract, and processing is carried out by automated means. If you would like to request make such request, please contact us using the contact details provided below.
If you would like any further information about anything on this page, please contact:
Information Requests and Complaints
T: 07784 827 875
If these Terms and Conditions are not accepted in full, you do not have permission to access the contents of this website and therefore should cease using this website immediately.
All rights reserved, including copyright and database right. All material on this web site is copyright of Urban Forest.
Material on the site may be reproduced free of charge in any format or medium for research, private study and personal non-commercial use. This is subject to the material being reproduced accurately and not used in a misleading context.
You can download and use the service on a single CPU at a time and you can print out a single hard copy of any part of the content on Urban Forest website for your personal use.
Otherwise no part of this website may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of Urban Forest.
The permission to reproduce Urban Forest material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.
Requests for use of copyright material should be emailed to
Urban Forest encourages users to establish hypertext links to this site.
The information on our web pages is provided for convenience as part of the service we offer at this web site.
Every effort has been made to ensure the accuracy of the information contained in these pages. Urban Forest, its servants or agents shall not at any time, in any circumstances, be held responsible or liable to any party in respect of any loss, damage or costs of any nature arising directly or indirectly from reliance placed on the material in these pages, or any other guidelines or policies issued by Urban Forest. Visitors who rely on this information do so at their own risk.
All liability for loss, disappointment, negligence or other damage caused in the event of the bankruptcy or liquidation or cessation of trade of any company, individual or firm mentioned is hereby excluded.
Similarly no adverse inference should necessarily be drawn from the fact that any organisation or person or other information has been omitted from these pages, the content of the pages being determined in the sole discretion of Urban Forest.
Urban Forest is not responsible for the content or reliability of linked web sites. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over availability of pages.
The names, images, pictures and logos identifying Urban Forest, are proprietary marks of Urban Forest. Copying our logos and/or any other third-party logos accessed via this website is not permitted without prior approval from the relevant copyright owner.
Requests for permission to use our logo should be directed to email@example.com. Tell us how and why you wish to use our logo. Please include your contact details, name, address, telephone / mobile numbers and email.
Hyperlinking to us at Urban Forest
You do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly to the information hosted on our site. However, we do not permit use of our logo as a link without prior permission or our pages to be loaded into frames on your site. Urban Forest pages must load into the user's entire window.
Virus Protection Awareness
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.
The Urban Forest web site and material relating to information, products and services (or to third party information, products and services) is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or server that makes it available are free or viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Urban Forest web site.
If any of these Terms and Conditions should be determined to be illegal, invalid, or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions is are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.